But design principles are rarely absolute. There are times when a sound benefits from more, not less. Not more cues, but more within a single cue: richness, depth, and texture that make the sound feel connected and meaningful. In these cases, “more is more” can be the right choice.
By Iain McGregor, PhD, reprinted with his kind permission

Beyond the thin beep
The richness here is not about extra information. It is about connection. A fuller cue engages memory, culture, and embodied experience. It can reassure, humanise, or simply make the listener more willing to trust what they are hearing.
Why resonance matters
This difference can matter deeply. In healthcare, equipment that relies on thin electronic beeps is effective at grabbing attention, but it can also heighten stress. Staff talk of “alarm fatigue”, a numbing effect when countless devices are constantly beeping. Some designers have begun exploring fuller, harmonically rich alarms that still cut through but feel less alien and more sustainable in daily use. These cues preserve urgency while reducing emotional strain.
A thin beep might be noticed, but a resonant tone is remembered
Transport systems tell a similar story. Many metro networks use distinctive door-closing chimes. Passengers remember them not just as functional warnings, but as part of the identity of the city. Compare this with a flat buzz that signals only “hurry up”. One sound demands action; the other leaves an impression.
Consumer technology shows the same principle. Notification sounds on phones once tended to be single pings. Now many use layered tones with subtle overtones. These are still short, but they feel crafted. They suggest elegance, warmth, or playfulness depending on the design. The difference is not in the duration, but in the richness packed into a single moment.
The lesson of auditory icons
Technical resilience of richer sounds
A thin, single-frequency beep is highly vulnerable to masking and distortion. If another sound overlaps its frequency, it can disappear entirely
This means richness is not only an aesthetic choice. It can also be a matter of resilience. A sound with depth has a better chance of surviving both difficult acoustic environments and poor reproduction technologies.
Cultural and emotional variation
The key is intentionality. Sounds should not be rich for their own sake
The key is intentionality. Sounds should not be rich for their own sake. They should be rich because they belong in the design context and because they respect the needs of those who will hear them. A resonant tone can reassure, a layered chime can invite recognition, and in some cases an unfamiliar sound can even challenge attention by making the listener pause and interpret. What matters is that the cue has enough detail to either connect immediately or to reward interpretation the first time it is heard.
Richness as interpretation, belonging, and localisation
Harmonics, texture, and dynamics give the ear material to work with, so the sound can be understood even without prior experience
This dual pathway matters because it frees sound design from relying only on memory matches. A thin beep is all or nothing: either you know what it means, or you do not. A rich sound, by contrast, can either connect immediately or offer cues that help a first-time listener build understanding.
Richness also increases the chance that a sound will belong acoustically to its environment. A fuller tone interacts with reverberation, reflections, and masking in ways that make it feel more natural within a space. Listeners hear not only the direct sound but also how it settles into its surroundings. A thin synthetic beep often feels imposed and out of place, whereas a resonant tone can feel grounded, as though it belongs to the context rather than fighting against it.
A fuller tone interacts with reverberation, reflections, and masking in ways that make it feel more natural within a space
A further benefit is localisation. Pure tones, especially in the mid-frequency range, are notoriously difficult to place because they offer few spatial cues. Rich sounds, by contrast, carry multiple harmonics and textural variations. These provide the auditory system with more information to compare across the ears, improving direction finding. Environmental reflections add further cues, helping the listener place the sound more precisely. In practice this means richer cues are not only more meaningful but also easier to locate, which is crucial in safety and navigation contexts.
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Belongingness and nuanced response
Richness expands the response spectrum. It gives the listener space for nuance, allowing them to calibrate whether to act immediately, to proceed carefully, or simply to pay closer attention.
Richness helps here because it provides more cues for judgement. A fuller sound can communicate not just that something has happened, but how the listener should interpret it. A thin beep reduces response to a simple binary: ignore or react with urgency. A resonant tone with layered harmonics, by contrast, can suggest urgency without panic, encouraging caution rather than alarm. A sound with a slight roughness might indicate that something is wrong but still under control.
In this way, richness expands the response spectrum. It gives the listener space for nuance, allowing them to calibrate whether to act immediately, to proceed carefully, or simply to pay closer attention. Belongingness and variation within the sound work together to support a richer understanding of context, so the listener does not only react but also interpret.
Not a contradiction
“‘Less is more’ reduces overload by keeping the number of cues small. ‘More is more’ strengthens meaning by enriching the sound itself
A principle across all sound design
Across all of these contexts, the principle is the same. A thin sound may be noticed, but a rich sound is remembered, interpreted, and trusted. It either belongs to the world as the listener knows it, or it provides enough variation for the listener to build meaning from it the first time they hear it. That is why richness is not a decorative addition, but a foundation for designing sounds that connect.
About Dr Iain McGregor:
Dr Iain McGregor is Associate Professor at Edinburgh Napier University, specialising in interactive media design and auditory perception. With over 30 years of experience in film, games, theatre, radio, television, and robotics, his work explores soundscapes, sonification, and human interaction. His research spans auditory displays, immersive audio, healthcare alerts, and human-robot interaction, and he holds a patent on the evaluation of auditory capabilities. Alongside his research, he mentors MSc and PhD students and collaborates with industry partners in mixed reality and robotics, helping to shape advanced auditory interfaces. Learn more about him here